7.6K views
72 comments

I get my renewal notice that says to go to birdsandblooms.com/renewalextra. There is nowhere to renew my subscription at the price I am offered on my renewal notice.

I think this also happened when I initially subscribed, got frustrated and took the subscription at a higher rate, therefore was screwed into a higher price.

They want you to renew via website to "save them money on renewal notices, etc." I guess I'll send them a check via snail mail but wait until they spend a few more bucks on renewal notices. So much for doing it easier, faster, cheaper on the internet!!!

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

I have a similar problem I tried subscribing online, but when I go to pay and mark the appropriate circle then continue, it says I need to mark a payment method. I tried several times to subscribe online without any luck. I guess I'll use traditional mail and see what happens.

Guest

Same thing happened here, sent a renewal notice, for a specified price, went to the birdsandblooms.com/renewextra as they directed and the price listed there was $6.00 higher. I will send it snail mail and save myself a few bucks.

Guest

I've been Birds and Blooms customer for only 1 year. I have gotten 3 magazines and was told to renew now because I have only 2 left.

But wait! I paid for 2 years and should still have 9 magazines to receive. Today I tried to access my account but there is no record of my account number or my shipping address. Guess who's getting a phone call from me tomorrow morning?

This is a magazine worth having though. Deb

Destinie Iau
reply icon Replying to comment of Guest-1845165

Good luck trying to call them! They filter that too.

These people are dishonest -- in my opinion. They appear to send overlapping "renewals" all in an effort to confuse.....than ku s a lit. Renewed for 2 yrs and now I'm told my subscription is soon expiring. But wait!

It's only been one year...... Yad-yada-yada......

Guest
reply icon Replying to comment of Destinie Iau

I am having the same problem. I enjoy the magazine, but if I am going to have this kind of problem, I will not ever renew again!

Londa Gbr

We are having problems, too. The real problem, though, is a leadership failure at Birds and Blooms. Without new leadership it is likely that customer complaints will continue.

Cristie Tcv

I agree with the pissed consumer. I have half a notion to not renew at all.

I don't feel like putting on a 50 cent stamp and writing a check to mail when it says right on the invoice "its easy and secure to order online" you're discounted price is $10.

All you should have to do is order on line, use a credit card and you're done. Too easy?

Guest
reply icon Replying to comment of Cristie Tcv

Its amazing how I wrote this note 3 days ago and there was no place on the web site to renew at decreased rate and today went back to web page and right at the top of the page was renew at special rate. Pretty darn easy, about 4 clicks of the mouse and it was all done.

Customer_Care1
reply icon Replying to comment of Guest-1685659

We are happy to hear you were able to renew your subscription with ease. We appreciate feed back in knowing when our site is not functioning the correct way so as to fix the problems.

Many thanks to those who advised of the problems with renewing so we could adjust the site. We hope you continue to enjoy your subscriptions.

Guest
reply icon Replying to comment of Guest-1685659

I also agree with other pissed consumers that birds and blooms does not make it easy to effectively manage our subscriptions. I canceled my subscription (due to my motherโ€™s death) using MESSENGER and on FACEBOOK, and finally found โ€œcancel subscriptionโ€ on a form.

Morning Yrn

This is a bunch of garbage. I have subscribed to this magazine for more years than I can remember.

Used to be a great magazine now It sucks. Jump through hoops to renew.

Not worth the effort. You should be ashamed...turned a great magazine into trash.Type your message here

Customer_Care1
reply icon Replying to comment of Morning Yrn

We are sorry to hear of the difficulties you are having with renewing. We would be happy to assist you over the phone if this would be easiest. You can contact out customer service office at 1-80*-344-6913 our hours are Monday-Friday 7 am to 8 pm CST and Saturday 8am to 6pm CST

Collen Rnp

According to my renewal notice is says birdsandblooms.com/extrayear. I did this twice and it STILL does not show renewal at $20 for 2 years. Why should I pay $14.95 for one year when you offer 2 for $20 ????

Customer_Care1
reply icon Replying to comment of Collen Rnp

Our apologies that you are having a hard time with the short link. Here is the long link https://w1.buysub.com/pubs/RM/BXT/BXT-INT-1702-ADVRNWL-OP.jsp?cds_page_id=184988&cds_mag_code=BXT&id=1553893180601&lsid=90881559405016543&vid=1&cds_response_key=MX71DZZXX

Customer_Care1

Hello. Sorry, but you are typing in the wrong words.

It's BirdsandBlooms.com/renewExtra.

It is NOT BirdsandBlooms.com/renewalextra. Thank you.

Guest
reply icon Replying to comment of Customer_Care1

I just put your respell search in and nothing. Getting really suspicious now.

I like your magazine but I am not playing games. This is my final comment Acc.# 051185**** will NOT be renewing and after the last mag I already have paid for I am done.

Guest
reply icon Replying to comment of Customer_Care1

I typed it exactly as it stated on my renewal notice.

Guest

Same here no renewal page no offer. gave you a offer that you cannot get.

Guest
reply icon Replying to comment of Guest-1647325

All negative comments about renewing EXTRA can be solved to get the rate you want. I got a preferred subscriber renewal form in the mail.

It offered 2 years plus 12 extra months free for 29.98 with an additional $5. off as an online special offer and to reply by 5/9/2019. I went to Birds and Blooms official website. I clicked on customer service and logged in using my address.

I went into renew extra and it showed the offer I got in the mail.

I paid with a credit card and it worked just fine. Try that.

Guest

I agree! I am trying to find the same site, but cannot.

Only good offer is for new customers. Poor advertisement!

View more comments (52)

Birds And Blooms Reviews

  1. 68 reviews
  2. 20 reviews
  3. 38 reviews
  4. 47 reviews
  5. 38 reviews
Birds And Blooms reviews